Terms of Service

By using these websites, the End User / Customer confirms that he/she is familiar with and agrees with the Terms of Service. The Seller is the company SLAGALICA organiziranje Ltd., M.S.Bolšića 15, Zagreb, Croatia, and the Customer is a site visitor who fills out an electronic order and makes payment via Pay Pal service.

slagalicaorganiziranje.hr is the registered domain of the company SLAGALICA organiziranje Ltd.



For the Customer to register on the Seller’s Internet store, he/she must be of legal age, or if he/she is a minor, he must register with the consent of his legal guardian. The Customer is responsible for the accuracy and completeness of the data entered during registration. If there is any change in the data entered by the Customer during registration, it is recommended that he/she update his/her user account as soon as possible, or inform the Seller about the change at the e-mail address: tamara@slagalicaorganiziranje.hr



Products are ordered by clicking the “Add to cart” button. Products are considered ordered when the Customer completes the entire payment process (Checkout process). Upon receipt of the order, the Seller sends a notification to the Customer about receiving the order to the e-mail address with which the user registered.

Seller undertakes to deliver all available products. If some (or all) products are not available, Seller will contact the Customer by e-mail to arrange delivery of replacement product(s) or order cancellation. Orders created on this Internet store are not binding.



SLAGALICA organiziranje Ltd. undertakes to protect Customers’ private data, in such a way that it collects only necessary, basic data about Customers/Users that are necessary to fulfill our obligations; informs Customers about the way the collected data is used, regularly gives Customers a choice about the use of their data, including the ability to decide whether or not they want their name removed from lists used for marketing campaigns.

All User data is strictly kept and is available only to employees who need this data to perform their work. All employees of SLAGALICA organiziranje Ltd. and business partners are responsible for respecting the principles of privacy protection. You can read more about our privacy policy here.



Our website uses cookies to provide a better user experience, and functionality and save data about your orders. By continuing to view the website slagalicaorganiziranje.hr, you agree to the use of cookies. Learn more about the terms of use of cookies here.



SLAGALICA organiziranje Ltd. and third parties who participated in the creation, production, or delivery of this site on our behalf have no liability whatsoever for direct, indirect, incidental, consequential or punitive damages, costs, or losses resulting from access, use, inability to use, changes to the content of this website or arising from any other websites through a link on this website or any action taken or not taken by us as a result of any electronic message sent by you.

Any material on this site is subject to change without notice.

SLAGALICA organiziranje Ltd. accepts no responsibility for any loss caused by viruses that may infect your computer or similar device through the use, access, or downloading of any material from this website.



The content of the slagalicaorganiziranje.hr website as well as the online store is protected. SLAGALICA organiziranje Ltd. realizes the unique right to use the content in question. For any commercial use of the content in question, you must obtain prior written permission from SLAGALICA organiziranje Ltd.



According to Art. 10 ZZP, Internet store slagalicaorganiziranje.hr (SLAGALICA organizanje Ltd.) allows you to send your written objections related to online shopping to the e-mail: tamara@slagalicaorganiziranje.hr

We will respond to all your remarks and objections within a maximum of 15 days from the receipt of the objection.



Following the Law on Obligatory Relations, Art. 400 to 422 (“Narodne novine” no. 35/05, 41/08 and 125/11) SLAGALICA organizanje Ltd. is responsible for material product defects that existed at the time of the transfer of risk to the Customer, regardless of whether he was aware of it or not, as well as for those defects that occurred after the transfer of risk to the Customer if they are the result of a cause that existed before that.

SLAGALICA organizanje Ltd. is not responsible for defects that appear after the expiry of the period of 2 years from the delivery of the product.



In case of complaint, damage during delivery, error in data transfer, or any other defect, please contact us within two working days of receiving the shipment. The buyer is obliged to send the complaint by e-mail to tamara@slagalicaorganiziranje.hr or in writing within the legal term of 14 days to the address: SLAGALICA organiziranje, M.S.Bolšića 15, 10 010 Zagreb, Croatia, Europe.

 The Customer acquires the right to complain if:

 • the product was not delivered as ordered

 • the product was damaged during delivery

When receiving the product, checking the correctness of the order depends on the Customer, and the Customer is obliged to compare the received items with the invoice. If something is missing, the Customer is obliged to mention it immediately because subsequent complaints will not be accepted.

We will solve all the mentioned complaints in agreement with the Customer, that is, the recipient of the product in the shortest possible time.


ONLINE PAYMENT SECURITY STATEMENT (valid from November 1, 2014)

When paying in our online store, we use the Woocommerce secure online payment system.


ONLINE DISPUTE RESOLUTION (valid from February 15, 2016)

According to the EU regulation of February 15, 2016, it will be possible to resolve disputes related to online purchases throughout the European Union through the ODR platform, which you can access here



SLAGALICA organizanje Ltd. for services

M.S. Bolšića 15,

10010 Zagreb, Croatia, Europe

Email address: tamara@slagalicaorganiziranje.hr

Info phone: +385 91 5199 385

The working hours of the online store are 0-24, and questions about online shopping can be sent to the e-mail address provided.

The company is registered at the Commercial Court in Zagreb

under number 081025328

Share capital: € 2,654.46 paid in full

CEO and board member: Tamara Kajari

IBAN: HR8923400091110784233 (Privredna banka Zagreb d.d.)


VAT: HR82723915442

MB: 4533224